The following is a guide to information, including books, av materials, journal articles and websites available through the Library Resource Centre at Library Support Services in the Winnipeg School Division on "Total Quality Management in Education." If you wish to obtain any of the information, please call the Library Resource Centre at 788-0203 ext. 143, or come down and visit our library. We are located in the Prince Charles Educational Resource Centre at 1075 Wellington Avenue.

370/GLA
Glatthorn, Alllan A. Developing a quality curriculum. Alexandria, VA : ASCD, 1994. vii, 136 p. : ill.

371.2/BON
Bonstingl, John Jay. Schools of quality : an introduction to total quality management in education. Alexandria, VA : ASCD, c1992. v 109 p. : ill.

371.2/KAU
Kaufman, Roger A. and Douglas a. Zahn. Quality management plus : the continuous improvement of education. Newbury Park, CA : Corwin Press, c1993. xii, 196 p. : ill.

371.2/OHL
Ohle, Nancy and Cindy Lakin Morley. How to solve typical school problems. Alexandria, VA : ASCD, c1994. iv, 68 p. : ill.

372/STA
National Association for Elementary School Principals. Standards for quality elementary schools : kindergarten through eighth grade. Reston, VA : National Association for Elementary School Principals, c1984. 60 p. : forms.

371.2/SCH
Schmoker, Michael J. Total quality education : profiles of schools that demonstrate the power of Deming's management principles. [S.l.] : Phi Delta Kappa Educational Foundation, 1993. xiv, 171 p.

371.2000973/SAG
Sagor, Richard and Bruce G. Barnett. The TQE principal : a transformed leader. Thousand Oaks, CA : Corwin Press, c1994. xvi, 150 p. : ill. -- (Total quality education for the world's best schools ; 4).

375.001/ENV
Costa, Arthur L. and Rosemarie M. Liebmann. Envisioning process as content : toward a renaissance curriculum. Thousand Oaks, CA : Corwin Press, c1997. xxx, 245 p. : ill.

659.2/BAR
Bareham, Steve. Total quality marketing : how it can help our public schools. Vancouver : EduServ, c1993. xxiii, 253 p.

KIT 370/QUA
Glasser, William. The Quality school. Sandy, UT : The Video Journal of Education, 1991. 2 videocassettes, 1 sound cassette, 1 guidebook.

SUMMARY: Program 1. Placing school in the student's quality world (26 min.) -- Link. Introduces viewers to the concepts of a student quality world and lead managing along with control theory. The focus of this staff development program is on how to enter each student's quality world without coercion and punishment and a minimum of rules.

TR 658.5/BEY
Caplan, Don. Beyond cheerleading! : what really works in total quality management. Richmond Hill, ON : Audio Archives of Canada, [19--?]. 2 cassettes : analog, mono.

TR 658.5/QUA
Kettle, John. Quality tomorrow. Richmond Hill, ON : Audio Archives of Canada, [19--?]. 1 sound cassette : analog, mono.

Blankstein, Alan M. "Why TQM can't work - and a school where it did." Education Digest v 62 p 27-30 September '96.

Bond, John M. and Michael V. Woodall. "The quality conundrum." The American School Board Journal v 180 p 26-8 December '93.

Bradley, Leo H. "Are you ready for TQM?" The American School Board Journal v 180 p 28-30 December '93.

Cammaert, Ron. "Total quality management : using TQM to optimize education in Alberta." Education Canada v 35 p 4-11 Summer '95.

Desjardins, Claude and Yoshiaki Obara. "From Quebec to Tokyo : perspectives on TQM." Educational Leadership v 51 p 68-9 September '93.

Holt, Maurice. "Why Deming and OBE don't mix." Educational Leadership v 52 p 85-6 September '94.

Kohn, Alfie. "Turning learning into a business : concerns about total quality." Educational leadership v 51 p 58-61 September '93.

Responses to the above article in the same issue of Educational Leadership:

Bonstingl, John Jay. "The quality movement : what's it really about?" Educational Leadership v 51 p 66 September '93.

Schenkat, Randy. "Deming's quality : our last but best hope." Educational Leadership v 51 p 64-5 September '93.

Schmoker, Mike and Richard B. Wilson. "Adapting total quality doesn't mean 'turning learning into business'." Educational Leadership v 51 p 62-3 September '93.

Rappaport, Lewis A. "A School-based quality improvement program." Bulletin v 77 p 16-20 September '93.

Smaby, Marlowe H., et al. "Elementary school counselors as total quality management consultants." Elementary School Guidance & Counseling v 29 p 310-19 April '95.

http://www.stedwards.edu/cte/tqm.htm
This paper on Total Quality Management defines the principles of TQM while applying them to the education system.